Shipping Information

All orders ship from Lafayette, CA. Orders containing in-stock items (over 95% of orders) ship within two business days.

Average ship times:

-Within California: 1-2 days

-Western States: 2-3 days

-Midwest & East Coast: 2-4 days

-Australia: 5-7 days

Order Status     
An email will be sent to you confirming that your order has been received. An additional email will be sent to you notifying you when your order ships.  You can also check your order status at any time by clicking on “Order Status” at the top of every page.

We value our customers and respect their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties.

Credit Card Security     
Protecting the safety of your credit card information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is Internet encryption technology, a sophisticated method of scrambling data as it travels from your computer to our website's servers.

Return Policy
If for any reason, you are not completely satisfied with your order, return it within 30 days for a full refund, replacement or exchange. To help us rapidly process your request, please return a copy of this receipt with the merchandise. Please note that the Official Online Store will only refund shipping if your return was a result of our error.
Send returns to: Official Online Store
Gameday Souvenirs
3704 Mt. Diablo Blvd. Suite 220
Lafayette, CA 94549