2018 SHSU Softball Ticket Information
Group (10+) Price*
*Premium games price subject to change
*Prices at the box office on game day may be different that tickes purchased in advance.
Game Day Information
The box office will open 75 minutes prior to the start of the game. Stadium gates will open 60 minutes prior to first pitch. No outside food or beverage, no pets, no umbrellas, and no smoking in Bearkat Softball Complex.
Away Game Ticket Information
Tickets for away games can be purchased through the opponent's ticket office.
Refunds, Exchanges or Cancellations
All sales are final. There are no refunds, exchanges or cancellations on tickets ordered through the SHSU Athletic Ticket Office. Refunds will not be issued due to a time or date change, but the ticket will remain valid for the game if it is made up at a later time. If a game is postponed due to inclement weather, patrons' tickets will be honored at the newly scheduled date or time. In the event a regulation game defined by the NCAA is not played due to weather, Act of God, or any other reason, then the ticket will NOT be subject to any refund but will constitute a rain check that can be either (1) used for admission to the rescheduled game, if any, or (2) exchanged for a ticket of equal or lesser value for any regularly scheduled Sam Houston softball home game with in the same season.
Will call tickets can be picked up at the tent outise the main gate at the Bearkat Softball Complex on game day unless arrangements are made for pick up during the business week at the Ticket Office. Identification or an order confirmation page are required for all tickets picked up at will call.
Reserved Parking areas are designated for SHSU staff and game officials. Public Parking is available to all fans at no cost at all SHSU Athletics event. To see a parking diagram for SHSU Baseball games click here.
Accessible Seating & Parking
Wheelchair accessible seating is available at the top of all General Admission sections of Bearkat Softball Complex. Wheelchair access is located at the main entrance of Bearkat Softball Complex.
Children/Lap Seat Policy
Children under the age of 5 do not need a ticket in general admission areas, or must sit on the lap of a ticketed patron in the reserved areas.
Team Pass List
Player and Team guests may receive complimentary tickets if their name is included on the pass list for that day's game. Home Team and Away Team Pass List tickets can be picked up at the Tent outside the main gate of the Bearkat Softball Complex on game day. Please have a photo ID ready for each person receiving tickets on the pass list. Everyone in your party receiving pass list tickets must be present at the time of pick-up and each person must sign for their ticket.