2014 SHSU Softball Ticket Information
Group (10+) Price
Accepted Payment Methods
Tickets may be purchased by credit card by going online to Gobearkats.com, by purchasing at the Ticket Office during normal business hours (M-F 8am-5pm, Located in the Ron Mafrige Fieldhouse 620 Bowers Blvd., Huntsville, TX 77320), by calling the Ticket Office at 936-294-1729 during normal business hours, or purchasing tickets at the gate prior to any athletic event. All tickets purchased via credit card will be processed by Neulion/JumpTV (SHSU's ticketing software provider)...on your credit card statement your ticket purchase will show up "JumpTV SHSU Athletics."
Tickets may be purchased by check at the Ticket Office during normal business hours. NO checks will be accepted on-site at any athletic event. Checks should be made out to "SHSU Athletics."
Game Day Information
The box office will open 75 minutes prior to the start of the game. Stadium gates will open 60 minutes prior to first pitch. No outside food or beverage, no pets, no umbrellas, and no smoking in Bearkat Softball Complex.
Online Ticket Orders
In some cases the SHSU Ticket Office will cut off online sales prior to an event (usually four hours prior to the start of the event). This does not necessarily mean tickets are sold out. Tickets are generally available at the ticket window even if online sales are not available anymore. If you do not see a message that the event is sold out, come to the event venue to purchase tickets. If tickets are ordered less than seven days before the event they automatically go to Will Call and will not be mailed. Will Call tickets may be picked-up at the event venue prior to the game. Please see Will Call instructions further down this page or contact the SHSU Ticket Office with any questions.
SHSU encourages group outings at all our athletic events. What is a group? A group is any collection of 10 or more people that come to a game and pay to sit together (i.e. Youth Groups, Athletic Teams, Birthday Parties, After-School Day Cares, Civic Organizations, Businesses, Neighborhoods, Friends, Families, etc...) . SHSU provides discounted tickets for everyone in the group provided that the group is more than 10 people (Prices vary by sport, so please refer to the price table above). It is important for every group to inform the Athletic Dept. in advance of your planned attendance so the necessary ticket block can be made available and tickets printed for your group. Payment is expected in advance! In special circumstances SHSU may allow groups to make a partial payment up front or purchase tickets individually at the discounted rate at the gate prior to the event. Please allow 24 hours notice in order to increase the numbers of tickets printed for your group. Refunds for decreasing the size of group will only be granted if the notice is given at least seven (7) days in advance. Please call the SHSU Ticket Office to reserve tickets for your group at 936-294-1729.
For more information on Group outings please visit our "Group Tickets" by clicking HERE or call the SHSU Ticket Office at 936-294-1729.
Away Game Ticket Information
Tickets for away games can be purchased through the opponent's ticket office.
Refunds, Exchanges or Cancellations
There are no refunds, exchanges or cancellations on tickets ordered through the SHSU Athletic Ticket Office unless we are unable to fill your order. Refunds will not be issued due to a time or date change, but the ticket will remain valid for the game if it is made up at a later time.
Will call tickets can be picked up at the main Box Office at Bearkat Softball Complex on game day unless arrangements are made for pick up during the business week at the Ticket Office. Identification or an order confirmation page are required for all tickets picked up at will call.
Reserved Parking areas are designated for SHSU staff and game officials. Public Parking is available to all fans at no cost at all SHSU Athletics event. To see a parking diagram for SHSU Baseball games click here.
Accessible Seating & Parking
Wheelchair accessible seating is available at the top of all General Admission sections of Bearkat Softball Complex. Wheelchair access is located at the main entrance of Bearkat Softball Complex.
Children/Lap Seat Policy
Children under the age of 5 do not need a ticket in general admission areas, or must sit on the lap of a ticketed patron in the reserved areas.
Team Pass List
Player and Team guests may receive complimentary tickets if their name is included on the pass list for that day's game. Home Team and Away Team Pass List tickets can be picked up at the Main Box Office of Bearkat Softball Complex on game day. Please have a photo ID ready for each person receiving tickets on the pass list. Everyone in your party receiving pass list tickets must be present at the time of pick-up and each person must sign for their ticket.
Replacement Ticket Policy
Please handle your tickets with care. The Athletic Ticket Office will charge full price plus a non-refundable processing charge for all replacement tickets issued. This includes tickets that are lost, stolen or left at home. If the original tickets are returned to the Athletic Ticket Office within 5 days of the event, a refund will be made for the full price of the tickets. This service is available to season ticket holders and single-game mail orders, telephone and on-line buyers of record. Washed tickets will be replaced without charge if remaining portions can be recognized and the location can be identified.