Client Support:
Email: helpdesk@jumptv.com
Toll free phone number: 877-967-3375 (Opt. 1, 2, or 3)
Ticketing:
Email: ticketinghelp@jumptv.com
Toll free phone number: 877-967-3375 (Opt. 4)
Donor:
Email: donorhelp@jumptv.com
Toll free phone number: 877-967-3375 (Opt. 7)
Fan/Customer Support:
Email: fansupport@jumptvinc.com
Toll free phone number: 877-967-3267
Publishing:
- How to create and edit an article
- How to search for an article
- How to search, add, and edit AP articles/photos
- How to add photos
- How to search for photos
- How to create photo albums
- How to bulk photo import
- How to add and edit a scheduled event
- How to search for a scheduled event
- How to search for team photos
- How to search for a sport position
- How to add and edit a personnel record
- How to add and edit planning Calendar entries
- How to publish a video embed
Multimedia:
Live Events:
On Demand:
- How to add an Audio or Video Clip
- How to edit an audio or video clip
- How to search for an audio/video clip
Podcasting:
Marketing:
- How to create and manage an email
- How to add and edit a poll
- How to search for and edit a questionaire
- How to create a splash page
Configuration:
- How to add a user account
- How to add and edit user menus
- How to edit a sport section
- How to add and edit a sport
- How to do a season rollover
