|FACULTY & STAFF TICKETS||TICKET POLICIES||IMPORTANT TICKET DATES||DONATE YOUR TICKETS|
CONTACT THE TICKET OFFICE
Hours of Operation
M - F 10 a.m. - 5 p.m.
Corinne Hahn, Assistant Ticket Manager
Terms & Conditions
The first line of your account information (as shown on your season ticket renewal and invoice) denotes the season ticket holder of record. For your protection, we will only accept payments, address changes, seat Improvements, additional seat requests and inquiries from the person designated as the season ticket holder, his or her spouse, or a legal representative. Tickets held in the name of a business should designate a company representative to make such changes and inquiries.
Patrons requiring ADA seating may purchase one accessible seat and one seat for a companion, if available, consistent with normal ticket policies (i.e. on sale dates, ticket prices, etc)
ADA seating is sold on both season and single game basis based on availability.
Patrons must have a ticket designated for accessible seating in order to sit in ADA seating areas.
If available, tickets for ADA seating can be purchased over the phone or in person prior to home games during regular ticket office hours.
Patrons with tickets requiring ADA seating may exchange up to two (2) tickets, one (1) for the person in need of assistance and one (1) for a companion.
ADA exchanges are filled on a first come, first served basis and are subject to availability.
Patrons are encouraged to make arrangements in advance with the Gonzaga Ticket Office.
Subject to availability, the Ticket Office will use its best efforts to provide such tickets in a comparable location to their original tickets.
Account Information Changes
It is the account holder's responsibility to inform the Gonzaga Athletic Department of contact information changes (e.g. change of address, telephone number, email address, etc.). Submit new information in writing to the Gonzaga Athletics Ticket Office at 502 E Boone Ave, Spokane, WA 99258-0066, or email@example.com. Account information changes cannot be made via telephone. Please refer to your Bulldog Club ID number when corresponding with the Ticket Office.
Each ticket issued by the Gonzaga Athletic Department is a revocable license and may be withdrawn at any time at the sole discretion of Gonzaga University Athletics. All tickets are subject to the rules, regulations and policies of Gonzaga University. Tickets may be revoked for reasons including, but not limited to the following: failure to meet renewal / payment deadlines, violating the unruly behavior/sportsmanship clause including drunk or disorderly conduct, scalping or resale of tickets above face value, obscene behavior, and ownership disputes.
The holder of the ticket assumes all risks incidental to attending the event for which it was issued, whether such risks occur prior to, during, or subsequent to the actual event. The ticket holder agrees to hold Gonzaga University and other participating institutions harmless from any damages or injuries that might arise in the course of being a sports spectator.
Season tickets are offered on a one-year basis only. The opportunity to renew season tickets is a privilege granted by Gonzaga University, which may be withdrawn at the discretion of the Gonzaga Athletic Department. While Gonzaga Athletics has and will continue to exercise reasonable efforts to allow season ticket holders the opportunity to renew season tickets, Gonzaga Athletics, nonetheless, reserves the right to review all accounts before offering season tickets for the following season.
All costs incurred to Gonzaga University, including attorney's fees, relating to any dispute concerning season ticket ownership costs, benefits, and/or policies (whether or not Gonzaga University is named as a party in any litigation) will be charged to the season ticket holder.
The opportunity to renew season tickets is a privilege granted by the Gonzaga Athletic Department. Season ticket renewal privilege is extended only to the name(s) printed on the season ticket invoice and may, at Gonzaga University's sole discretion, only be transferred in the event of death, to the surviving spouse or children of that season ticket holder.
To transfer renewal privileges to children upon the death of a season ticket holder, a written document signed by the executor of the estate must be submitted to the Gonzaga Athletics Ticket Office. A transfer to children requires that the child assume the ticket cost and continue to contribute at the required donation level and begin his/her own priority points. Priority points are not transferable.
In the case of divorce, seats may be divided among ex-spouses if both individuals agree and submit a written document signed by both parties. Seats must remain in pairs unless there are single seats available.
Season tickets may be transferred from corporations or partnerships to individuals. The transfer must be to members of that corporation or partnership and must be completed by the principal executive of said corporation. When the tickets are transferred, the individual must assume the ticket cost and continue to contribute at the required donation level and begin his/her own priority points. Priority points are not transferable.
The Gonzaga Athletic Department reserves the right, in its sole discretion, to deny the request to transfer from such guidelines on a case by case basis.
Unauthorized Ticket Use
Any season ticket holder whose ticket(s) are found to be used for, or in conjunction with, any commercial purposes or promotions, including, but not limited to sweepstakes, giveaways, or drawings will have his season ticket privileges permanently revoked with regard to the tickets in question.
Unruly behavior will not be tolerated at any Gonzaga athletic event, and in some circumstances, will result in the offender's ejection from the athletic facility. Such behavior includes, but is not limited to
- The abuse of alcohol or other intoxicants
- Fighting, taunting, or any action that may harm or endanger others in the facility
- Refusal to extinguish smoking materials in the facility
- Abusive or foul language and obscene actions
- Any behavior resulting in the disruption of the game
- Throwing objects of any kind onto the playing surface
- Any other conduct deemed to be beyond the bounds of reason for a spectator attending a collegiate sporting event
Spectators who are arrested and repeat violators who are found to be season ticket holders may have their ticket privileges permanently revoked - regardless of whether or not the spectators or violators are the season ticket holders of record.
Child/Infant Admission Policy (return to Top)
Children under 3 years of age are not required to have a ticket to gain admittance to Gonzaga athletic events. As a courtesy to all fans and to comply with fire regulations, children should not sit in the aisles or walkways.
Lost or Stolen Tickets (return to Top)
A fee of $5 per ticket may be assessed to replace lost, damaged or stolen tickets. In the event of theft, please contact your local police department to report the crime and obtain a copy of the police report prior to contacting the ticket office to have the tickets replaced. Damaged tickets will be accepted at the turnstiles providing the ticket is intact and legible, but if the ticket has been damaged beyond recognition, a replacement will need to be issued. In all cases of lost, stolen, or damaged tickets, please contact a ticket office representative who will advise you on the necessary procedure to receive replacements.
Payment Information (return to Top)
The Gonzaga Athletics Ticket Office accepts Visa and MasterCard credit & debit cards, checks & money orders (made payable to Gonzaga University), and cash for all ticket-related transactions. To view the timeline for Men's & Women's Basketball season ticket payments and associated Bulldog Club obligations, click here.
Refund & Exchange Policy (return to Top)
All sales are final. No refunds or exchanges will be made due to a game time or date change.
Resale Policy (return to Top)
The Gonzaga Athletic Department does not allow the practice of reselling tickets above face value; however, season ticket holders are permitted to donate their tickets to non-profit organizations who may then utilize the tickets in an auction or raffle for charity. The face value of a ticket is the amount printed on the face of the ticket, and it does not include any amount paid in order to maintain the option of purchasing the ticket or to receive the right to apply for the ticket (e.g., Bulldog Club annual contributions, etc.). The penalty for scalping or reselling Gonzaga Athletics tickets is termination of season tickets or individual game tickets.
Termination of tickets may result in the following:
- The ticket(s) will be cancelled effective immediately and the bar codes will be deactivated for that game and all future games; ticket purchaser's license for buying single game tickets will be terminated for the remainder of the season.
- The account holder is responsible for the tickets which are associated with his account. Please be careful to whom you distribute your Tickets. In the event that someone who is in possession of your tickets scalps or resells them, your season ticket holder status may be detrimentally affected.
DONATE YOUR TICKETS
Not able to attend the game? Don't let your tickets go to waste! Return your tickets to Gonzaga Athletics and increase your priority point standing. Men's & Women's Basketball season ticket holders receive tax-deductible gift credit and any resulting priority point increase for the face value of each ticket returned to the Gonzaga Ticket Office. To return your tickets, email firstname.lastname@example.org and indicate which game(s) and the section, row(s), and seat number(s) of the ticket(s) you would like to return. A Ticket Office representative will confirm via email that your submission has been received. The barcodes to your tickets will be deactivated and new tickets will be printed by the Ticket Office.